The exact follow-up texts that run my detailing business, word for word, with the timing for each one. Paste them in tonight.
You can't answer. By the time you call back, they've booked someone else. I lived this. Before I automated it, I spent 15 to 20 hours a week chasing leads, quotes, reminders, and payments, and I'd still forget to message people.
I was detailing a farm truck in Wyoming with no phone service. While I worked, the system followed up with a lead. The next day it booked a $247 full detail. I never touched it.
I'm a working detailer: 8 years, 3,000+ cars, 100+ five-star reviews. I also have a degree and professional experience in tech and in user and customer experience, which is why every message is short, clear and easy for a customer to answer.
Real Google reviews from my own detailing customers.
“This company is so great! I never have time to schedule a detail so having this company have the automatic scheduling for their memberships has been so great!”
“Gage is professional and does an amazing job! Having someone come to YOU to detail your car is so convenient. We signed up for his monthly service and we couldn't be happier. 10/10 recommend.”
Every text is word for word, with the exact timing, ready to copy and paste.
Instant, any hour. The moment you can't pick up, they get a text back with a way to get a quote.
A confirmation, then the quote, then four follow-ups in daytime hours only. They have a price before they've put the phone down.
As soon as they book. Confirms the time and shows your cancellation policy up front.
Customers show up, and you never text one yourself.
The invoice, then reminders until it's paid. No chasing anyone.
One ask the moment payment goes through, and one reminder the next day.
It's a web page, not a PDF. Every message has a copy button.
Start with the missed-call text. It stops the leads you can't answer.
Every text is word for word. Fill in your name, business and links.
Into GoHighLevel or any system that sends automated texts.
You need a system that can send automated texts. I run mine in GoHighLevel. If you don't have one, get a 30-day free trial through my link. I earn a commission if you sign up.
Detailers who lose leads while they're working and don't want to hire someone to text customers.
Anyone who wants it set up for them in this purchase. This is the playbook. You build it.
No. I run mine in GoHighLevel, but the texts and timing work in any system that can send automated messages. Don't have one yet? Get a 30-day free trial through my link. I earn a commission if you sign up.
No. It's a web page. Every message has a copy button. Tap it, paste it into your system, set the timing.
18 texts, word for word, with the exact timing for each one: missed call, quote and follow-ups, booking confirmation, appointment reminders, invoice and payment reminders, and Google review requests.
Anything in [brackets] is yours to fill in: your name, business, links and prices. Customer names drop in with your system's first-name merge field.
Not with this purchase. This is the playbook. You build it. If you'd rather have it built for you, see the done-for-you option below.
Right after checkout you'll land on your welcome page, and your password for the members area comes in your purchase confirmation email.
I'll build it in your account so you can stay on the job.
Copy it, paste it in, and you've stopped losing the leads you can't answer. Then work down the list.